The industrial touch monitor itself is normal during the test, but when connected to the host computer, why can't the computer operate?
Troubleshooting: It may be that before the host starts loading the touch screen driver, the touch screen control card receives the operation signal and only needs to power off and restart the computer. It is also possible that the touch screen driver version is too low and a new version of the driver needs to be installed.
2. When the touch screen device starts for the first time after installing the driver, the touch screen does not respond.
Troubleshooting: First, make sure that the touch screen wiring connection is correct. If not, shut down and reconnect all wiring. Then check whether there are devices in the host and serial resource conflicts, check each hardware device one by one and adjust them.
3. The industrial touch monitor can't work and it can't respond to touch any part.
Troubleshooting: The first step is to check whether the wiring interfaces are loosened.
The second step is to check whether there is conflict between serial port and terminal number. If there is conflict, resources should be adjusted to avoid conflict.
The third step is to check whether there are cracks on the surface of touch screen of industrial monitor. If there are cracks, the touch screen should be replaced in time.
The fourth step is to check whether the indicator lights on the control box are working properly. When normal, the indicator lights are green and flashing. Also pay attention to check the surface of the touch screen whether there is dirt, if there is, with soft cloth for removal. If the above parts are normal, the touch screen can be checked by replacement method. First, the control box is replaced, then the touch screen is replaced, and finally the host is replaced.
4. If the touch screen device touches the industrial monitor screen with its finger, it will take a long time to respond to the operation.
Troubleshooting: This may be that the touch screen is contaminated with moving water droplets, only need to wipe the water droplets with dry and soft cloth; it may also be that the host performance is too poor, if the clock frequency is too low, that is, the host should be replaced.
5. After touching the industrial monitor screen with your finger, there is no response in some parts of the touch screen.
Troubleshooting: It may be that some parts of the touch screen surface are covered by foreign bodies and can be wiped clean with a dry soft cloth. It is also possible that the touch screen is scratched partly by hard objects. This damage can not be repaired, only the touch screen can be replaced.
Above are several cases and solutions for touch screen failure of industrial touch monitor. If the above situation can not be solved, we need to contact the technology to check what is the reason, or contact the manufacturer for repairs.
