Anrecson supports an efficient R&D and manufacturing capability which enables us to control the quality of our products every step of the way. We respond quickly to market needs with new products, designed and developed by our local in house engineering and design staff. Our qualified team of customer service specialists supports our products and our customers with the absolute best service possible.
if you have experience the difficulty of the following, Anrecson recommend you troubleshoot your LCD monitor. if you need an assistance please contact at +86 13430714921 or write to: dana@anrecson.com for further guidline.
--My monitor keeps displaying the blue screen of death (BSOD)?
If your monitor keeps displaying the Blue Screen of Death (BSOD), you should run a self-test on the monitor to see if the problem is the monitor itself or some other portion of your computer or DVD player (or CCTV camera, DVR).
To run a self test, follow these steps:
Turn off both your computer(DVR) and the monitor.
Unplug the video cable from the back of the computer.
Turn on the monitor. Depending on your monitor, one of the Check Signal Cable figures shown below appears.Note : While in the Self-Test mode, the monitor’s LED power indicator remains green and the Check Signal Cable figure moves around on the screen.
If no Check Signal Cable figure appears, there is a problem with your monitor. If you see the Check Signal figure, and one of the colored squares within it (as shown above) does not appear, there is a problem with your monitor. If you see the “Check Signal Cable” figures as they appear above, your monitor is functioning properly.
The BSOD problem you are having is probably being caused by your video controller, video card, video drivers, or computer system. If you did not see a ¡®Check Signal Cable¡¯ figure or a colored square did not appear, your monitor needs servicing. To arrange service, For questions or the replacement procedure, please contact our website (www.anrecson.com.cn)
