Anrecson supports an efficient R&D and manufacturing capability which enables us to control the quality of our products every step of the way. We respond quickly to market needs with new products, designed and developed by our local in house engineering and design staff. Our qualified team of customer service specialists supports our products and our customers with the absolute best service possible.
if you have experience the difficulty of the following, Anrecson recommend you troubleshoot your LCD monitor. if you need an assistance please contact at +86 13430714921 or write to: dana@anrecson.com for further guidline.
--What is the pixel defect policy on LCD monitors?
Since a 15 inch LCD display contains 2,359,296 pixels, a 19 inch LCD display contains 3,932,160 pixels, and a 24 inch LCD display contains 6,912,000 pixels, having a few “bad” pixels is not considered a defect. It is rare for a monitor to ship with or develop bad pixels. If or when a bad pixel occurs, it is not an indication that more will occur. It is usually a solitary incident. A pixel may be Stuck On or Stuck Off. (Bright or Dim) as shown in the examples below:
The minimum number of defective pixels we allow before we will replace an in warranty monitor is as follows:
For a 15″ Monitor – 7 or more bad pixels
For 17″ and 19″ Monitors -10 or more bad pixels
For 21″ – 24″ Monitors – 17 or more bad pixels.
